FAQ

Question: What is a live SimpleK12 webinar like?

Answer: All live SimpleK12 webinars are 100% free and online. Each webinar delivers real-life examples and tips you can use in your 21st Century classroom immediately.  You don’t need a microphone or any other special equipment to attend, just your computer and web browser.  We always leave time at the end for questions and try to answer as many as we can.  Click here to view upcoming webinars and register for your free live webinar now!

Question: If I'm not sure if I can attend the free SimpleK12 webinar live, should I still register?

Answer: Yes, definitely! Even if you are unable to watch the webinar live, you will receive a follow-up email with valuable information.  Register for upcoming webinars here.

Question: How can I register for a webinar?

Answer: Teacher Learning Community members can register for all upcoming webinars inside the Community.  Non-members, please visit our webinar registration page here: http://simplek12.com/tlc/webinars/

Question: How do I get a certificate of completion or transcript for a live webinar that I attended?

Answer: Teacher Learning Community members receive certificates of completion as a part of their membership to the Community. To find out more about becoming a member, click here.

Question: How do I watch a webinar recording?

Answer: Teacher Learning Community members receive access to on-demand recordings of all of SimpleK12's webinars as a part of their membership to the Community. To find out more about becoming a member, click here.

Question: I did not receive my toolkit.

Answer: Check your inbox for an email:

FROM: 181137@bizmailtoday.com On Behalf Of SimpleK12 Team

This email is usually delivered within a minute or two, but sometimes the email "pipes" get clogged which will cause a slight delay in delivery. Please be patient.

If you don't see this email, it may be in your SPAM, JUNK, or BULK mail folder.

Question: I cannot advance through the lessons or launch the content.

Answer: Make sure you meet the minimum system requirements:

1)  Pentium Dual Core (or comparable), or higher CPU

2)  Microsoft Windows or Mac OSX (Supported operating systems: Windows XP, Windows Vista, Windows 7, Mac OSX 10.3)

3)  1GB+ MB system RAM 1280 x 1024 or greater resolution

4)  16-bit color or greater

5)  Internet Explorer v8.0 OR Firefox v3.5 OR Safari v4

6)  Broadband Internet connectivity (256kb modem or greater) Flash Player (Version 10)

Question: I meet system requirements but am still having issues launching the lessons.

Answer: There are two possible solutions for this.

1)  Try reducing the amount of ZOOM used. If you’re using FireFox or Internet Explorer:

Use the Menu at the top of the browser.

Click View -> Zoom -> Zoom Out

NOTE: The content for the Google Lessons have bigger dimensions.

2)  The controls could be hanging below the bottom edge of your screen so you can’t see them. Try setting the screen display to 1280 by 1024 that might help. This will show the content fully on screen including the controls.

Set screen display like this: Right click on your desktop. Select Properties Click the Settings tab Move the slider for Screen Resolution until you see something close to or above 1280 x 1024 pixels. Click OK.

Question: Where do I get my copy of a free SimpleK12 eBook or Workbook?

Answer: Some of SimpleK12's eBooks and Workbooks can be downloaded by entering your email address at the following URLs. Even if you’re already registered or subscribed for a particular eBook or Workbook, just enter your email again and you will be taken directly to the eBook/Workbook.

For “101 Free Tech Tools for Teachers” eBook please visit:

http://simplek12.com/tlc/rpa964

For “Hidden Webtools 11 for 2011” eBook please visit:

http://simplek12.com/tlc/kpw25

For “Integrating Podcasts Workbook” please visit:

http://simplek12.com/tlc/pod774

For “Interactive Whiteboards Workbook” please visit:

http://simplek12.com/tlc/gxz37

For "20 iPad Apps Educators Can't Live Without" please visit:

http://simplek12.com/tlc/ipad/ebook/

For "15 iPad Tips for Teachers" please visit:

http://simplek12.com/tlc/nse67

For "10 Ways to Wake-up Students in Class" please visit:

http://simplek12.com/tlc/10ways

For "21 Signs You're a 21st Century Principal" please visit:

http://simplek12.com/tlc/21-signs/

For "6 Things Needed to Have a Positive School Culture" please visit:

http://simplek12.com/tlc/school_culture/

Question: I submitted my email to receive my free eBook, but cannot find my confirmation email. What should I do?

Answer: If you don’t see your confirmation email in your inbox please check your “spam” filter. Also, be sure that you whitelist info@simplek12.com so our emails reach your inbox.

Question: I still can't find my confirmation email.  What do I do?

Answer: If you are registering with a school email address, your school's security may be blocking the confirmation email.  Try registering with your personal email address.